1Can I return or exchange a jewelry piece?
Returns can be done only if you receive a different jewelry from what you ordered or you receive a damaged jewelry. It must be done within 48 hours of purchase. You'll be given another jewelry or refunded once confirmed by our staff. We do not allow exchanges.
2How can I track my item?
A shipping notification would be sent to your email after your order has been shipped. You will also be notified once your item has been delivered.
3Does my item come in a box?
Your order comes in a satin pouch or a box and a customized bag. However you have an option of requesting for it to be packaged in a box at an extra cost.
4Do you deliver outside Lagos and Nigeria?
Yes we deliver worldwide via DHL.
5How long does it take for an item to be shipped?
Delivery within Lagos takes 1 to 3 working days. Delivery outside Lagos takes 2 to 5 working days. Delivery outside Nigeria takes 3 to 7 working days.
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